Warranty

WARRANTY
We will honour the standard manufacturer’s warranty that applies to equipment purchased from Electroquip. This is typically 12 months from the date of purchase with any variation confirmed at the time of order. Should you need to make a warranty claim you should contact us at Electroquip.

EXTENDED WARRANTIES
In addition to manufacturers warranties we can offer extended warranties for additional years until the product is 3 years old. Extended warranties must be purchased at time of ordering or within 7 days of receipt of goods. 
 
INSTALLED PRODUCT EVALUATION
Our installed product evaluation service will help you take stock of your inventory from identifying parts used to a comprehensive site evaluation survey. We will recommend replacement or alternative products where items are now obsolete or difficult to source. A detailed spares list will be compiled by site, by area/location by panel. This is a chargeable service which is refundable upon sign up of an agreement.  
  
KITTING
Many customers could benefit from our kitting service. We put together a kit of products made up to your specification and deliver in one shipment as and when required.  
  
REPAIRS
We are able to offer a comprehensive range of electronic repair services including all necessary parts, labour, material and recalibration for a broad spectrum of suppliers and manufacturers. Repairs are carried out by the original manufacturer or specialised repairs organisation and carry a comprehensive warranty. Repairs can be facilitated on the customer’s site based on an hourly rate charge and we can also arrange out of hours repair contracts if required.

SPARES
Our spares service offers you the opportunity to purchase original manufacturer spare parts to maintain and repair your plant floor equipment.